Frequently Asked Questions

Ramp GX is a US-registered business providing private, over-the-counter (OTC) digital asset trading and non-custodial crypto execution services for individuals, businesses, and institutional clients.

Ramp GX works with high-net-worth individuals, family offices, businesses, institutional participants, experienced traders, and clients new to the digital asset market.

OTC trading allows significant digital asset transactions to be executed privately with access to liquidity while minimizing market impact.

No. Ramp GX is non-custodial. Clients retain control of their digital assets, and Ramp GX does not hold or store client assets.

Ramp GX provides multi-asset coverage, including Bitcoin (BTC), Ethereum (ETH), and select large-cap digital assets. The onboarding process also supports requests for assets including USDT, USDC, XRP, SOL, and LTC.

Ramp GX does not impose minimum or maximum transaction limits.                                                                                                                                                                                                

After onboarding, Ramp GX provides a direct, firm quote for the transaction. There are no hidden fees and no last-look clauses.

Once transaction terms are agreed, Ramp GX coordinates settlement directly with the client's custody solution, bank, or crypto wallet. Settlement is supported in USD, EUR, or major digital assets.

The process begins with a confidential inquiry and onboarding. Clients provide their contact, trade, banking, and verification information before trading.

Ramp GX may require government-issued identification, proof of address, bank statements, and other financial documentation required for verification and compliance.

Yes. All clients undergo KYC/CDD procedures before trading. Enhanced due diligence may apply to politically exposed persons and high-risk jurisdictions.

Ramp GX is a Money Services Business registered in the United States and Canada.
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US MSB Registration: 31000336305300
Canada MSB Registration: N300001493

Ramp GX maintains a written AML program, ongoing transaction monitoring, independent testing, and a designated compliance officer.

Client information is held in strict confidence and is not sold or distributed to third parties. Ramp GX uses technical and organizational measures, secure data storage, controlled access, and encryption where applicable.

Yes. Ramp GX provides clients with a dedicated relationship manager who can be reached through phone, Signal, or encrypted email.

You can contact Ramp GX through its website's secure contact and onboarding processes. The support desk operates 24/7/365 and inquiries receive a response within 60 minutes.